Safety Recall High Severity Washer

Maytag & Samsung Front-Load Washers Recalled for Fire Hazard

Hazard

Water can leak onto the electrical connections to the washing machine's thermal sensor, causing an electrical short and igniting the circuit board. Fire hazard.

Recall Facts
Recall date
Oct 11, 2007
CPSC ref
08-031
Units affected
518,000

Affected Model Numbers

Check your appliance against this list

MAH9700AWW MAH9700AWQ MAH8700AWW MAH8700AWQ WF328AAW/XAA WF337AAW/XAA WF337AAG/XAA
Model number is typically located on a label inside the appliance door or on a side panel.

About This Recall

Maytag Corporation, in cooperation with the U.S. Consumer Product Safety Commission (CPSC) and Samsung Electronics, voluntarily recalled approximately 518,000 front-loading washing machines due to a fire hazard.

Water leakage from the washer’s drum could drip onto electrical connections of the thermal sensor, creating an electrical short that could ignite the control board. At the time of the recall, Maytag had received reports of 118 incidents, including property damage to surrounding areas in some cases.

How to Check if Your Washer Is Affected

The model number is located on a label inside the washer door frame. Affected models begin with MAH9700 or MAH8700 (Maytag) or WF328, WF337 (Samsung). Units were sold at major appliance retailers nationwide from March 2005 through August 2007.

What to Do

Stop using the washer immediately and unplug it. Contact Maytag or schedule a free inspection and repair. Our factory-certified technicians are authorized to perform the recall remedy — replacement of the thermal sensor and wire harness assembly.

Consumer Remedy

What to do next

Consumers should immediately unplug the washing machine and contact Maytag for a free in-home repair. The repair involves replacing the thermal sensor and wire harness. Certified technicians can perform the inspection and repair.

Recall information is provided for safety purposes. Always verify directly with CPSC at cpsc.gov.

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